Delivery

Please see our delivery charge and estimated delivery time as below. Please note that it may take longer in peak times like Christmas. Please note that most of our items are shipping from Tokyo (that's what we call 'Tokyo Direct!). Please allow us to have indicated delivery time as below. Please contact us if you still don't receive your item after estimated delivery time.

UK -

£4.5 - Standard shipping (up to 15kg) 

Free UK delivery over £50 order (Order amount after any discount)

Please use this code UKDELIVERY for checkout

(Please note that you can NOT use this coupon code with other promo codes)

We aim to deliver 2 to 3 weeks

Europe -

£4.5 - Standard shipping (up to 15kg) 

Free EU delivery over £65 order (Order amount after any discount)

Please use this code EUDELIVERY for checkout

(Please note that you can NOT use this coupon code with other promo codes)

We aim to deliver 2 to 3 weeks

North and Central America -

United States, Canada, Mexico

£4.5 - Standard shipping (up to 15kg) 

We aim to deliver 2 to 3 weeks.

Asia -

China, Hong Kong, Taiwan, Indonesia, Malaysia, Philippines, Singapore, South Korea, Thailand, Vietnam 

£3.5 - Standard shipping (up to 15kg) 

We aim to deliver 2 to 3 weeks.

Rest of the world -

£15 - Standard shipping (up to 1kg)

£25 - Standard shipping (over 1kg up to 2kg)

We aim to deliver within 3 to 4 weeks.

Tax and Custom Duty

Customers should be aware that some countries charge customs fees such as duty and import tax on items that are received into the country from abroad. 

Custom charge or/and VAT(GST) may be charged subject to country you live. If purchased item stopped at custom in your country of residence, you will receive a letter from custom office. Please follow the instruction from custom and item will be released from custom. 

The customer is responsible for paying any fees and taxes. Tokyo Direct is not reposnsible for paying these, so we recommend that you check the rates and limits with your local customs office before placing your order.

Tokyo Direct is based in the United Kingdom, our items are shipping from Japan or the UK subject to availability.